The eXo KS team is proud to announce the release of eXo Knowledge Suite 1.0.
eXo Knowledge Suite (KS) intends to help you to collect and organize your enterprise knowledge. KS adds two new products to eXo Platforms’s catalog.
eXo Forum is a full featured message boards application. It’s perfectly suited for support, feedback or brainstorming activities where you will forge knowledge. It is easy to use with rich text editor, quick reply, preview and posts editing. It encourage involvement with integrated polls and thread ratings. Finally, it is easy to find anything with categories, bookmarks, watch, search, notifications and tags. The main features of eXo Forum are :
Unlimited categories and forums
Fine grained permissions, Rich editor, quick reply, preview, BBCode
eXo FAQ is simple and intuitive application for generating Frequently Asked Questions. It is a very valuable tool to expose state of the art knowledge among the enterprise. Domain experts can moderate and organize the knowledge. Builtin facilities such as search, send by email and notifications make knowledge easy to find. The main features of eXo FAQ are:
Many organisations are using common tools, such as emails, instant messaging to talk about issues or processes. These constructive and useful discussions are, in many cases, not archived for later use when the same issues are coming up. The knowledge is lost and so, collaborators discuss it again and again. Every time, starting the talk from scratch. To avoid this waste of time and to always build better answers, eXo KS brings to organisations the ability to collect and organize their knowledge through two powerful tools: eXo Forum and eXo FAQ.
Knowledge management for your customers
Following the same idea, companies that have major customer support activities often answer on the fly as the issues arise. So, they have to build a knowledge database that can be used to answer redundant customer questions or to provide different solutions to a same issue depending on the customer configuration. Here again, eXo Knowledge Suite helps these companies to solve this kind of issues.
eXo KS 1.0: the tools for a better knowledge management
Navigating through the knowledge stored in eXo Forums has been made intuitive and finding already discussed issues is an easy game. The enterprise can now rely on a solid ground of knowledge that helps collaborators as well as customers.
Going further, eXo FAQ enables the company to build a knowledge database for basic or redundant issues. It can be used as a starting point or as a tool to expose state of the art knowledge.
eXo Workfow: to leverage existing Business Process Engine like Bonita or JBPM with corporate documents
Hence we have split eXo ECM in two sub modules (DMS and Workflow) and have added the eXo WCM one as an ECM sub module.
The eXo DMS module allows users to upload, comment, vote, version and audit binary documents like PDF, ODF or Microsoft Office ones. It is based on eXo JCR foundation product.
The eXo WCM module is also leveraging the JCR core one and a customized version of eXo DMS in order to reuse the advanced File Explorer UI to store web contents and all the sites assets such as images, videos and documents in a structured way.
The eXo Workflow module can be run in standalone or coupled with eXo DMS and eXo WCM to add advanced publishing and sharing capabilities.
All those 3 modules can be run all together.
The version tags will be eXo DMS 2.3, eXo WCM 1.1 and eXo Workflow 1.0. The first module should be released in March
eXo Platform is still hiring in various areas to answer actual growth of businesses won in different countries.
eXo is also hiring for a newly created position: iPhone Developer. As the iPhone is winning shares all over the world, the company is looking for people used to develop iPhone apps in order to integrate some eXo features to the iPhone.
Moreover, the South East Asian fast growing market is a great opportunity that eXo Platform wants to invest with International Project and Business Development managers positions.
Here is an overview of the positions available at eXo Platform:
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